The publisher

FinixPhone is a product of Finix World.

Finix World runs three connected activities: building and securing information systems, collecting consent to telephone marketing and keeping proof of it, and operating the telephony that places the calls. FinixPhone is the third of these.

Finix World

Development and cybersecurity

Software development and information systems security.

Finix World

Consent

Collection and proof of consent to telephone marketing.

This platform

FinixPhone

Cloud telephony and built-in CRM, for sales teams and contact centres.

The publishing entity is FINIX WORLD LLC (Filing Number 0002360379), 1012 Marquez Place, Ste 106-B, Santa Fe, NM 87505, United States. See www.finixworld.com and our legal notice.

Scope

What we do, and what we do not do.

Setting the boundary honestly avoids unpleasant surprises during deployment.

  • We do — cloud telephony (virtual PBX, IVR, queues, routing), a CRM coupled to calls, supervision and reporting, professional numbers, and SMS, RCS, B2C data and lead generation campaigns as add-ons.
  • We do not sell hardware. The platform runs in a browser; you need a stable internet connection and desks equipped with a headset or an IP phone.
  • We are not an agent floor. We provide the platform and, on lead generation, the data and the channels — not our own tele-operators.
  • We do not carry the compliance of your contact lists. Consent is the responsibility of the principal — a shared responsibility whose limits we spell out.
FAQ

Frequently asked questions

Who publishes FinixPhone?

FinixPhone is a product of Finix World (FINIX WORLD LLC, Filing Number 0002360379, 1012 Marquez Place, Ste 106-B, Santa Fe, NM 87505, United States). The group runs three activities: software development and cybersecurity, collection and proof of consent, and cloud telephony with a built-in CRM. Full details are in our legal notice.

Is FinixPhone a CRM or a phone system?

Both, and that is the point. Most companies buy a CRM on one side and telephony on the other, then try to connect them. FinixPhone integrates the two from the start: the call and the customer record are the same object. The record opens when the phone rings, and the call logs itself without anyone typing it.

What is the minimum team size?

Five seats — a seat being one agent connected at the same time. That is the deployment floor on both the Unlimited and the Per-minute plan. Details are on the pricing page.

What languages is support provided in?

In French, Monday to Friday, 9 am to 6 pm (CET). This site is also available in French.

Where is data processed?

In the European Union. Our approach is set out on the security and compliance page.

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